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Terms and conditions

Pricing

All pricing is in Australian dollars and includes GST. Prices are subject to change without notice.

Availability

All items are subject to availability. If an item is out of stock, we will contact you to let you know when you can expect it to be delivered, or offer a refund if the item is no longer available.

Promotions and discounts

We will occasionally run offers, promotions and sales online which adhere to the following guidelines:

  • Offers cannot be used in conjunction with any other offer.
  • Discount codes cannot be used on sale items.
  • Offers with a spend threshold always exclude delivery charges.
  • Offer end dates apply.
  • Offers are at SLQ’s sole discretion and are subject to variation or withdrawal without notice.
  • Offers or promotions cannot be applied to previously bought items.

Sale items

All sale items are subject to availability at time of order. Online price includes discount and is not valid in conjunction with any other offer or discount. Sale discount cannot be applied to previously bought items.

Gift vouchers

Gift vouchers purchased in store cannot be redeemed online at this stage.

Amending or cancelling your order

If you wish to cancel or amend your order, please email us at libraryshop@slq.qld.gov.au  or telephone 07 3840 7576. We cannot cancel your order after it has been despatched.